SalesForce CRM Training

Duration60 Days

Mode of TrainingOnline

LevelAdvanced

Salesforce Administrator & Developer Course in Hyderabad

Our Salesforce Training program for beginners prepares you for Salesforce Administrator and Developer job roles with a hands-on training, industry experts.Visualpath providing SalesForce CRM Online Training in Hyderabad. Enroll Now for FREE DEMO..!

What is CRM?

CRM is an acronym for customer relationship management. It’s a technology used by any kind of business or organization, large or small, to manage and support customer relationships. CRM technology helps organizations build and grow relationships across the entire customer lifecycle, including marketing, sales, commerce, service, and IT.A CRM system allows businesses to manage customer and prospect relationships with data. You can store, track, and analyze customer and prospect information in one central location, including contact and account information, sales opportunities, service cases, and marketing campaigns.

Training by Realtime Expert trainer
Live Online Classes
Recorded Videos will be Provided
Online virtual Classes available in morning, evening and weekend

You may also see course CurriculumSALESFORCE – CRM (DEVELOPMENT)

CLOUD COMPUTING

Cloud Computing in Salesforce

APEX BASICS

What is Apex and its Features..?
When to Use and Flows of Apex
Features not supported by APEX
What are Apex Environments in Salesforce?
Tools for Wring Code in APEX
Apex Variables and Apex Literal

APEX DATATYPES AND OPERATORS

Apex Datatypes
Integer | Datatype in APEX
Float Datatype in APEX
Date, Time & Boolean Datatypes in APEX
String Datatype in APEX
ID & Blob Datatypes in APEX
sObjects
Generic sObjects in Salesforce
Enums in APEX
Rules of Conversion
Collections in APEX
Lists in APEX
Lists initialization in APEX
List Array Notation in APEX
Nested Lists in APEX
Sets in APEX
Sets Initialization Methods
Maps in APEXr
Map Initialization Methods in APEX 20.Operators in APEX20. Operators in APEX

LOGIC CONTROL AND LOOPING STATEMENT

Logic Control and Looping Statements
Looping Assignment Question

SOQL

SOQL Basics (Salesforce Object Query Language)
How to Write SOQL in APEX
SOQL Variable Binding in APEX
SOQL Return Type
SOQL Functions
SOQL Keywords
Date Literals in SOSL
Child to Parent Relationship
Parent to Child Relationship
SOQL Multi level Relationships
Dynamic SOQL

SOSL

What is SOSL (Salesforce Object Search Language)?
How to Access Record in Apex Returned by SOSL
Search Groups in SOSL | Return Specific Fields
Wildcards and Clauses in SOSL
SOQL vs SOSL | Dynamic SOSL

APEX DML AND DATABASE METHOD

Apex DML Basics
Insert | APEX DML Standalone Statements
Update | APEX DML Standalone Statements
Upsert | APEX DML Standalone Statements
Delete | Apex DML Standalone Statement
Undelete | Apex DML Standalone Statement
Merge | APEX DML Standalone Statements
APEX DML Statements Best Practice
Database Class in APEX
Empty Recycle Bin
Count Query | Method in Apex Database Class
Lead Conversion | Method in Apex Database Class
Transaction Control and Rollback
Database Class Method Result Object

EXCEPTION HANDLING

Exceptional Handling in APEX
System Defined Exceptions and Types
Custom or User-Defined Exceptions

APEX TRIGGER

Apex Triggers in Salesforce
What are Triggers in APEX?
Types of APEX Triggers
Trigger Order of Execution
Trigger.New | Context Variable in APEX
Trigger.Old
Trigger.NewMap | Context Variables in APEX Triggers
Trigger.OldMap | Context Variables in APEX Triggers
Other Context Variables
Best Practices for APEX Triggers
Best Practice Part 2
Exceptions in APEX Triggers

APEX TESTING

Apex Testing Basics
System-Defined Methods
Test Data in APEX Test Classes
Unit Tests in Ape

GOVERNOR LIMITS AND BATCH APEX

What is Governor Limits in Salesforce?
Types of Governor Limits in Salesforce
Batch Class in Apex
Schedule Batch Class in APEX
Execute Batch Class in APEX
Access Modifiers in Apex
Namespace in Apex

VISUALFORCE

What is Visualforce in Salesforce?
Architecture
Standard Controller in Visualforce
How to create View Page in Visualforce?
How to create Edit Page in Visualforce?
Custom Controller in Salesforce
Geer, Seer Method Part 1
Geer, Seer Method Part 2
Apex Page Message in Visualforce
Controller Extensions Part 1
Controller Extensions Part 2
Using Extension Controller with Custom Controller
Order of Execution
Tabs in Visualforce
System Mode in Visualforce

API

APIs in Salesforce
Need of API in Salesforce
Languages Used in creating APIs
How Communication Happens in APIs
Create an API in Salesforce
REST API Part 1 - Part 10
SOAP API Part 1 - Part 5
Metadata API

DEPLOYMENT PROCESS

Deployment Process in Salesforce
Sandbox
Change Sets
Packages

LIGHTING COMPONENT FRAMEWORK

1.Understanding Lightning Component in Salesforce
Create a Lightning Application Part 1 - 5

LIGHTNING WEB COMPONENT FRAMEWORK

LWC Fundamentals
JavaScript Fundamentals
Component Lifecycle
Component Communication Using Events
Access Salesforce Data

CLOUD COMPUTING

SALESFORCE – CRM (ADMINISTRATION)

Cloud Computing in Salesforce
Deployment Models of Cloud Computing
Cloud Service Models
Virtualization in Cloud Computing

SALESFORCE & CRM BASICS

Salesforce & CRM Basics

FORCE.COM & ENVIRONMENTS

Force.com and Salesforce Environments
Production Environments in Salesforce
Development Environments
Salesforce Testing Environments

DATA MODELLING

Database and Objects in Salesforce
Apps and Tabs in Salesforce
Fields in Salesforce
Global Picklists and Field Dependency in Salesforce
Relationship in Salesforce
Master-Detail Relationship in Salesforce
Lookup Relationship in Salesforce
Validation Rules in Salesforce
Cross Object Formula Field
Roll-Up Summary Fields in Salesforce
Schema Builder and Lookup Filter in Salesforce

UI CUSTOMIZATION

Page Layout in Salesforce
Mini Page Layouts, Compact Layout, Salesforce1, SalesforceA & List Views
Publisher Layouts and Global Actions in Salesforce
Record Types in Salesforce
Search Layouts in Salesforce
Salesforce Object Specific Actions
Salesforce Assignment on UI Customization – Assignment 2

DATA MANAGEMENT

Salesforce Data Import
Data Export in Salesforce
External ID in Salesforce
Record ID in Salesforce

DATA SECURITY

Level of Data Access in Salesforce
User Management (Control Access to the Organization)
Object Level Security in Salesforce (Profile Level)
Field Level Security in Salesforce
Record Level Security in Salesforce
Managing Password Policies
Restrict Login Access by IP Address
Restrict Login Access by Time
Permission Sets in Salesforce
Organization Wide Default in Salesforce (OWD)
Role Hierarchy in Salesforce
Sharing Rules in Salesforce
Manual Sharing in Salesforce
Salesforce Assignment on Data Security – Assignment 3

QUEUES

Queues in Salesforce

PROCESS AUTOMATION

Workflows in Salesforce
Approval Process in Salesforce

REPORTS & DASHBOARDS

Reports in Salesforce
Dashboards in Salesforce

SALES CLOUD

What is Sales Cloud in Salesforce?
Accounts in Salesforce
Campaign Management in Salesforce
Contacts in Salesforce
Salesforce Lead and Lead Processes
Lead Assignment Rules in Salesforce
Lead Conversion in Salesforce
Opportunities in Salesforce
Products and Price books in Salesforce

SERVICE APPLICATION

Activity Management in Salesforce
Service Cloud and Case Management in Salesforce
Support Processes and Auto-Response Rules in Salesforce
Web-to-Case and Assignment Rules in Salesforce
Email-to-Case in Salesforce
Escalation Rules in Salesforce
Salesforce Solution Management
Salesforce Knowledge (Knowledge Articles)
Salesforce Portals and Salesforce Communities

MVC ARCHITECTURE

MVC Architecture in Salesforce

MISCELLANEOUS

Data Management Tools in Salesforce
Translation Workbench in Salesforce